Patient Information Leaflet

Dr Alexander Hannah and Dr Duncan Hannah have held the contract with NHS England for the provision of NHS services at this practice since April 2012.

The following dentists within the practice provide NHS Dental Services:

Alexander Hannah BChD (Leeds) 1990 MFGDP
Duncan Hannah BChD (Leeds) 1992 MFGDP
Oliver Ratcliffe BChD (Leeds) 2006

Greta Williams BDS (Birmingham) 2021 

The following hygienists/therapists provide NHS Dental Services:

Charlotte Bradwell Diploma in Dental Hygiene and Therapy (Sheffield) 2008

Patients wishing to join the practice can do so by enquiring in person, by email or by phone. You can also visit our website for more detailed information.

NHS Dental charges
The following fees are set by NHS England and are correct as of April 2023.
Band 1 – £25.80
Band 2 – £70.70
Band 3 – £306.80
You can find out more about NHS dental charges at www.NHS.uk

Important Information
Patients may request to see a specific dentist and where clinical capacity allows we will endeavour to comply with the request, although this may not always be possible

Out of hours emergencies
Out of hours emergency services are commissioned by NHS England. 

Patients can contact NHS 111 by telephone on 111 or Online at  111.nhs.uk

Complaints
The practice runs an in house complaints procedure. The complaints manager at the practice is Bethan Edge, you can discuss any issues with her, or you can put a complaint in writing addressed to Bethan and she will reply within 10 working days.

If you have a complaint about the care or NHS services provided by your dentist you can raise these directly as above.

Alternatively, if you prefer, you can contact the Integrated Care Board (ICB) Complaints Team who will advise if your complaint can be handled by the ICB’s Primary Care Complaints Team.

The ICB’s PALS Team can be contacted on 0800 032 32 35 or via email ddicb.pals@nhs.net

you can find our full complaints procedure here : Complaints Procedure Page